Terms and Conditions
1. Order verification
Certain designated orders may be subject to our verification process. As part of the verification period, BecexTech shall undertake measures to authenticate the legitimacy of credit card transactions, owing to the escalating prevalence of online fraudulent activities. Consequently, BecexTech retains the prerogative to cancel or temporarily suspend orders until satisfactory verification has been performed. If your order necessitates verification, you will receive a notification via email within one business day.
2. Return or Exchange of Goods
BecexTech provides a 7-day Early Life Failure (ELF) or Dead On Arrival (DOA) return policy. In the event that the product ceases to function, it is imperative to promptly notify us. Any DOA products shall be promptly replaced. All accessories and items being returned must be in their original condition; failure to meet this requirement will result in the product being repaired instead.
Furthermore, BecexTech extends a 14-day Peace-Of-Mind (POM) return policy. Any returned POM product will incur re-stocking fees, the amount of which may vary depending on the condition of the item. However, BecexTech reserves the right to decline the return if the product is deemed to be in an unreasonable condition.
3. Warranty Claim
The warranty coverage for your device is furnished by its original manufacturer. In the unlikely event of a device malfunction occurring within the warranty period, it is advised to initiate communication with the manufacturer to facilitate warranty claim procedures. In certain instances, the manufacturer may require you to engage with the manufacturer in the country of origin of the device. Should this situation arise, Becextech shall directly engage with the customer and undertake appropriate measures accordingly
4. Extended Warranties
The provision of the Extended Warranty is rendered by Becextech. In order to initiate a claim, the customer is encouraged to communicate with our affable customer service department.
5. Products Specifications and sales package
At BecexTech, diligent efforts are made to provide customers with highly competitive pricing and precise product information, encompassing details regarding sales packages. Nevertheless, due to the ever-evolving nature of this industry that is beyond our control, the specifications, and versions advertised are subject to alteration without prior notice.
6. Our Stocks
Our inventory is procured from authentic suppliers both internationally and locally, enabling us to secure the most advantageous prices, which we can subsequently transfer to our esteemed customers.
Notwithstanding the possibility of minor variations or limited features in certain products, all specifications remain consistent with the local offerings, without impinging upon the local warranty status provided.
7. Delivery of Goods, Pricing and Availability
The ordered items shall be dispatched directly to the customer's designated address. Once the order has been approved, all orders shall undergo prompt processing. The delivery timeframe specified below may be subject to extension due to courier delays or other external factors. Furthermore, it is important to acknowledge that deliveries to rural areas may experience longer transit durations.
While we strive to maintain sufficient stock levels at all times, unforeseen circumstances may occasionally result in temporary stock shortages. In the event that items are unavailable, every effort will be made to promptly notify you during the processing period and explore alternative solutions.
Unless otherwise agreed, the price of the goods shall be as indicated on the dispatch confirmation. The prices quoted on the website for the goods are exclusive of any applicable import taxes and duties, unless otherwise specified, which may be borne by the buyer.
8. Trademark disclaimer
The BecexTech™ brand is registered trademark. The website terms and conditions herein acknowledge and recognize that all trademarks, service marks, brand names, and logos displayed on this website are the property of their respective owners. The use of any third-party trademarks, service marks, brand names, or logos is solely for identification purposes and does not imply any affiliation, endorsement, sponsorship, or association with the website or its operators. The owners of these trademarks retain all rights and protections afforded to them under applicable laws.
9. Errors and Ommisions
While every endeavor is made to ensure the accuracy of the documents and graphics published, it is important to acknowledge that inadvertent technical inaccuracies or typographical errors may be present. BecexTech provides this information on an "as is" basis, without any warranties or representations regarding its suitability. In the event of an error or the incorrect listing of a product price, or the absence of an item in the package, BecexTech retains the right to decline or cancel any orders placed.
10. Governing law and jurisdiction
Becextech terms and conditions shall be governed by and construed in accordance with the local laws. Any disputes arising from or relating to these terms and conditions, including but not limited to the use of this website, shall be subject to the exclusive jurisdiction of the courts located within New Zealand. By accessing and using this website, you consent to the personal jurisdiction and venue of such courts.