Shipping & Returns Policy
The ordered items shall be dispatched directly to the customer's designated address. Once the order has been approved, all orders shall undergo prompt processing. The delivery timeframe specified below may be subject to extension due to courier delays or other external factors. Furthermore, it is important to acknowledge that deliveries to rural areas may experience longer transit durations.
- Upon approval of the order, the goods will depart the warehouse within 1 - 3 business days
- The estimated delivery timeframe for the goods is approximately 2 - 5 business days from the time of departure from the warehouse.
- Upon approval of the order, the goods will depart the warehouse within 1 - 2 business days
- The estimated delivery timeframe for the goods is approximately 1 - 4 business days from the time of departure from the warehouse.
Please be advised that BecexTech does not provide shipping services to PO Box addresses.
At BecexTech, we guarantee your satisfaction with your purchase
BecexTech provides a 7-day Early Life Failure (ELF) or Dead On Arrival (DOA) return policy. In the event that the product ceases to function, it is imperative to promptly notify us. Any DOA products shall be promptly replaced. All accessories and items being returned must be in their original condition; failure to meet this requirement will result in the product being repaired instead.
Furthermore, BecexTech offers a 14-day Peace-Of-Mind (POM) return policy. Any returned POM product will incur re-stocking fees, the amount of which may vary depending on the condition of the item. It's important to note, however, that BecexTech retains the right to refuse a return if the product is found to be in an unreasonable and/or used condition.
Should you wish to initiate a return, we kindly ask that you promptly reach out to us to initiate the process. Typically, the processing of refunds and replacements will be completed within 3 - 5 business days upon receiving the returned goods. Refunds will be issued using the original payment method utilized for the purchase.
We highly advise you to consider insuring your order, as there is a possibility of damage or loss during the delivery process. Insurance is an optional service, and the associated fees are specified on the product page.